The Health Information Library provides you access to a comprehensive library of more than 1,000 health-related topics. This inclusive library is available to you over the phone, and additional resources are accessible through our W eb portal. Each topic is reviewed by medical authorities on a regular basis to ensure the most accurate and up-to-date information possible is available.
Online health topics from the National Institutes of Health are available via our web portal.
To access the audio topics over the telephone, simply call the toll - free number listed within your membership materials and select the prompt for the Nurse Hotline. Please make sure to provide the Registered Nurse with your name, group number and membership number. The hotline is available 24 hours a day, 7 day a week. The nurse can look up a topic number for you and connect you to the audio recording of that topic in English or Spanish. The nurse can then answer any follow-up questions that you may have.
To view health topics online, sign into the Members Area and follow the “Health information library” links. Any online or audio health information is meant to be used for general informational purposes only. If you are experiencing an emergency, call 911 immediately. If you are experiencing symptoms or if you are unsure whether to see your doctor, you can always speak with our registered nurses first. They are standing by 24 hours a day to answer any health questions.
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Services are not available to purchase in Iowa, Minnesota, Wisconsin, Maine, Vermont and Utah.